Terms of Use

Welcome to The Runner Services. These Terms of Use (“Terms”) govern your access to and use of our website, services, SMS communications, and related business operations.

By accessing or using our services, you agree to comply with these Terms.

1. Company Information

The Runner Services provides truck dispatching, logistics coordination, carrier support, and related business services for owner-operators, carriers, and small trucking fleets operating within the United States.

Contact Information:

The Runner Services
Email: [email protected]
Website: https://therunnerservices.com

2. Acceptance of Terms

By using our website, submitting your information, communicating with us, or using our services, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, you should discontinue use of our services immediately.

3. Services Provided

The Runner Services may provide:

Truck dispatching services
Load coordination
Carrier onboarding support
Broker communication assistance
Logistics and freight-related support
SMS and phone communications
Customer service and operational updates

We reserve the right to modify, suspend, or discontinue services at any time without prior notice.

4. Eligibility

Our services are intended solely for individuals and businesses operating in the trucking and transportation industry.

By using our services, you confirm that:

You are at least 18 years old
You are authorized to operate on behalf of your business
Information provided to us is accurate and current

5. SMS Communications & 10DLC Compliance

By providing your phone number and opting into communications from The Runner Services, you consent to receive SMS text messages related to:

Dispatching services
Load opportunities
Carrier onboarding
Account notifications
Business communications
Customer support
Operational updates

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP

For assistance, reply:

HELP

Consent to receive SMS messages is not a condition of purchase.

We do not sell or share SMS consent data or phone numbers with third parties or affiliates for marketing purposes.

6. User Responsibilities

Users agree to:

Provide accurate and truthful information
Use services only for lawful business purposes
Maintain professionalism in communications
Comply with all applicable transportation laws and regulations
Avoid misuse of our services or communication systems

Users are solely responsible for:

Their trucking operations
Regulatory compliance
Insurance coverage
Safety requirements
Broker and shipper agreements

7. Payment & Fees

Any fees for dispatching or related services will be communicated separately through agreements, invoices, or written communication.

Failure to pay agreed fees may result in suspension or termination of services.

8. Intellectual Property

All content on our website, including text, graphics, logos, branding, and materials, is the property of The Runner Services unless otherwise stated.

Unauthorized reproduction, distribution, or misuse is prohibited.

9. Limitation of Liability

The Runner Services is not responsible for:

Freight losses
Delays
Missed deliveries
Broker payment disputes
Carrier operational issues
Regulatory violations
Business interruptions
Indirect or consequential damages

Services are provided on an “as is” and “as available” basis.

10. Third-Party Services

Our services may involve interaction with third-party platforms, brokers, shippers, load boards, communication providers, or software tools.

We are not responsible for the policies, actions, or availability of third-party services.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

By using our services, you consent to our collection and use of information as described in the Privacy Policy.

12. Termination

We reserve the right to terminate or suspend access to services at our discretion if:

Terms are violated
Fraudulent activity is suspected
Abuse or misuse occurs
Required information is false or incomplete

13. Indemnification

You agree to indemnify and hold harmless The Runner Services from any claims, liabilities, damages, losses, or expenses arising from:

Your use of our services
Violations of these Terms
Violations of applicable laws or regulations

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the United States.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Use, please contact: